Cookie Policy

Effective Date: April 2025

  1. Introduction

This Cookie Policy explains how Flowtrack uses cookies and similar technologies on www.flowtrack.co.za.

By continuing to use this website, you agree to the use of cookies and similar technologies in accordance with this Cookie Policy, unless you disable them through your browser settings or any cookie management tools made available on the website.

  1. Who We Are

Business name: Flowtrack
Registration number: 2025/324322/07
Email address: info@flowtrack.co.za
Telephone: +27 72 803 3175
Location: Johannesburg, South Africa
Website: www.flowtrack.co.za

  1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the website function properly, improve user experience, remember preferences, support security, and provide information about how visitors use the website.

Cookies do not usually identify you directly, but they may be linked to personal information where this is collected through the website.

  1. Types of Cookies We May Use

Flowtrack may use the following types of cookies on this website.

4.1 Essential cookies

These cookies are necessary for the website to function properly. They may support page navigation, form submissions, security, spam prevention, login functions, and basic website performance.

Without these cookies, certain parts of the website may not work correctly.

4.2 Performance and analytics cookies

These cookies help us understand how visitors use the website, such as which pages are visited, how long visitors stay on pages, and whether users experience errors. This helps us improve website performance and content.

4.3 Functionality cookies

These cookies remember your preferences and choices, such as language settings, form details, or other customisations, so that your experience is smoother when you return to the website.

4.4 Security cookies

These cookies help identify suspicious activity, prevent abuse, and protect the website and users from malicious behaviour.

4.5 Third-party cookies

Some cookies may be placed by third-party services integrated into the website, such as analytics tools, embedded content, payment gateways, chat tools, marketing tools, or social media integrations.

These third parties may collect information in accordance with their own privacy and cookie policies.

  1. Why We Use Cookies

We use cookies to:

ensure the website functions correctly,
improve website speed, performance, and usability,
remember visitor preferences,
analyse website traffic and usage patterns,
support website security and anti-spam measures,
help improve our services, pages, and user experience.

  1. Information Collected Through Cookies

Cookies and similar technologies may collect information such as:

IP address,
browser type,
device type,
operating system,
pages visited,
time spent on pages,
referring website or source,
general geographic location based on IP,
site interaction behaviour.

Where this information can be linked to you, it will be treated as personal information in accordance with our Privacy Policy.

  1. Third-Party Services

Flowtrack may use third-party tools or plugins that place cookies or track interactions on the website. These may include hosting services, analytics providers, anti-spam tools, embedded content providers, payment processors, or marketing platforms.

We do not control third-party cookies directly. You should review the privacy and cookie policies of those third-party providers for more information on how they process data.

  1. Managing Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to:

view stored cookies,
delete cookies,
block all cookies,
block certain third-party cookies,
clear cookies when closing the browser.

Please note that disabling cookies may affect website functionality and some features may no longer work properly.

  1. Consent to Cookies

Where required by law, Flowtrack will request your consent before placing non-essential cookies on your device.

By using this website after seeing any cookie notice or banner, you may be taken to have consented to the use of cookies as described, subject to your browser settings and any cookie preferences you select.

  1. Data Protection

Any personal information collected through cookies or similar technologies will be processed in accordance with our Privacy Policy and applicable data protection laws.

  1. Updates to This Cookie Policy

Flowtrack may update this Cookie Policy from time to time.

Any changes will be posted on this page with a revised effective date. Your continued use of the website after any updates are published will constitute acceptance of the updated Cookie Policy.

  1. Contact Details

If you have any questions about this Cookie Policy, please contact:

Flowtrack
Email: info@flowtrack.co.za
Phone: +27 72 803 3175
Website: www.flowtrack.co.za
Location: Johannesburg, South Africa

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